Industries
Retail solutions
Ensure safety, security, and operational efficiency across retail estates with ControlFreq’s real-time IoT monitoring and communication solutions. Designed to prevent costly downtime, enhance compliance, and provide central visibility, these systems keep retail operations running smoothly.
What retail monitoring delivers
Retail operations rely on uninterrupted service and customer safety. ControlFreq’s IoT-enabled monitoring and communication systems ensure critical equipment and environments remain operational, safe, and compliant. By providing real-time oversight, retailers can reduce risk, protect revenue, and enhance the customer experience.
Applications across retail estates
Whether for shopping centres, supermarkets, or high-street outlets, ControlFreq delivers scalable solutions to cover entire estates. From monitoring power failures and fire alarms to managing lift phones and detecting leaks, every system is designed to minimise downtime and keep operations secure.
Secure, cloud-based control
All solutions are managed via WebAlarm™, ControlFreq’s cloud-based platform, providing a central dashboard with full visibility of alarms, events, and system performance. Retailers benefit from secure access, remote configuration, and scalable monitoring across multiple locations.
Solutions for Retail IoT Monitoring
ControlFreq offers a comprehensive portfolio of IoT monitoring and communication solutions to address the most critical challenges in retail operations.
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Lift monitoring
Real-time lift fault monitoring and event logging to keep customer access safe and compliant. Ideal for multi-storey shopping centres and retail estates where lift availability matters.
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Fire risk monitoring
Integrates fire alarm panels, ARC signalling and thermal cameras for early detection and fast notification — essential for protecting people, stock and retail property.
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Alarm & alarm panel monitoring
Live signalling and relay/input monitoring for intruder, panic, and other alarm inputs; can forward events to WebAlarm or an ARC for rapid response. Great for shopfront security and back-of-house protection.
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Mains power failure monitoring
Track mains fail/restore, phase loss and generator/UPS changeover with instant alerts — vital where lighting, tills, refrigeration and safety systems must stay online.
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Thermal CCTV monitoring
Temperature-threshold detection with thermal cameras for early identification of fire risk in warehouses, kitchens, EV charge areas, and storage rooms.
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WebAlarm Cloud
Central cloud platform for real-time IoT alarm monitoring and estate-level visibility. Use it to aggregate alarms, manage events and deliver role-based dashboards across multiple retail sites.
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Access control
GSM/4G access control and intercom solutions for secure staff entry, deliveries and managed car-park access — useful for retail operations and estate management.
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Car park access
Smart GSM and ANPR-enabled access control systems for secure and flexible car park management. Ideal for retail estates, shopping centres and staff parking, these solutions enable on-demand entry, remote management, and enhanced security without costly infrastructure.
WebAlarm™ | Real-time cloud monitoring for retail
WebAlarm™ is ControlFreq’s proprietary cloud-based monitoring platform, providing retail operators with instant visibility across all sites. It simplifies compliance, enhances customer safety, and ensures continuous operation by bringing every monitored system onto one secure platform.
Instant alerts
Receive notifications via voice call, email, SMS, or push alert whenever a fault occurs, ensuring maintenance teams are dispatched immediately to protect customer service and revenue.
Real-time visbility
Gain complete oversight of your retail estate from a central dashboard. Access live system data, historical logs, and performance insights to optimise operations and maintain full compliance.
Why choose ControlFreq critical communication solutions
Our solutions are designed to provide unmatched reliability, redundancy, and performance for environments where communication failures are not an option.
Reduced Downtime & Service Disruption
Instant alerts from monitored lifts, power, and critical machinery keep operations running smoothly. Retailers avoid costly closures and maintain consistent customer service.
Enhanced Customer Safety
Emergency lift phones, fire risk monitoring, and alarm integration ensure retail environments remain compliant and safe for staff and shoppers at all times.
Protection of Assets & Stock
Leak detection, fire risk monitoring, and real-time equipment tracking protect valuable stock, property, and infrastructure from damage or loss.
Simplified Compliance
WebAlarm™ and IoT-enabled monitoring provide automated logging, reporting, and alerts aligned with BS EN81-28 and other industry standards, reducing compliance burden.
Centralised Multi-Site Visibility
Retail estates gain a single cloud-based dashboard for overseeing multiple stores, enabling proactive management and quick decision-making across locations.
Operational Efficiency & Cost Savings
Remote monitoring and IoT integration reduce the need for on-site checks, streamline maintenance response, and cut unnecessary service costs.
Protect your retail estate with real-time monitoring
Our experienced team is here to help with reliable digital communication technology to transition your systems into the future.
Frequently asked questions
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ControlFreq provides real-time monitoring of lifts, power, and critical machinery. Instant alerts allow maintenance teams to act quickly, preventing costly closures and service disruption.
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Yes. WebAlarm™ provides a cloud-based dashboard to manage and monitor multiple stores or entire retail estates from one central platform.
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All systems are designed to meet relevant safety and communication standards, including BS EN81-28 for lifts. Automated reporting and event logging simplify compliance management.
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Yes. ControlFreq’s hardware and IoT solutions are built for universal compatibility, allowing upgrades without replacing existing panels, lifts, or alarm systems.
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Our retail solutions cover fire risk, power failures, water leaks, lift communications, and critical machinery monitoring, ensuring both safety and operational continuity.
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Notifications are sent instantly via voice call, SMS, email, or app push alerts, ensuring rapid response before small issues escalate.
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Yes. ControlFreq provides full technical support, hardware options, and scalable solutions tailored to retail needs, ensuring long-term reliability and performance.