Remote monitoring

Fire risk monitoring

Protect your business with ControlFreq’s comprehensive fire risk monitoring solutions. Our advanced systems, including Fire Alarm Panel Monitoring and Thermal Camera Heat Detection, deliver real-time insights, instant alerts, and seamless integration to enhance safety, ensure compliance, and minimise fire-related risks.

Tabs Bar

Proactive fire-risk monitoring, not just alarms

ControlFreq’s Fire Monitoring systems provide reliable, real-time notifications, ARC signalling and optional ‘in-house’ cloud monitoring and instant alerts for critical fire safety systems. Designed to integrate with any fire alarm panel, this solution ensures swift action during emergencies, enhancing compliance and reducing risk. With 4G IoT connectivity and cloud-based management, our system delivers uninterrupted monitoring.

Thermal CCTV camera monitoring also available with real-time temperature threshold detection and instant logging, reporting and mains power isolation. Ideal for any location with significant fire risk.

Notifications

Route the right alert to the right people, instantly. Choose the channel by event, site, time window and escalation rule. Out of the box you can send SMS and email alongside live updates in WebAlarm™. With optional integrations you can deliver to Microsoft Teams, Slack or Telegram, trigger pre-recorded voice call-outs, and enable mobile push. Every notification is timestamped, acknowledged and written to the event history so you can prove who was alerted and when.

Plug-in alerts: Teams, Slack, Telegram

WebAlarm™ | One cloud platform for every site

WebAlarm™ gives engineers and managers a single view of devices, connectivity and live events. Manage users and permissions, review test/poll results, create reports and standardise response across your portfolio—no rip-and-replace, just practical control from anywhere.

Fire alarm panel signalling with audit-ready records

Our most popular fire risk solution | Capture activations, restores, troubles and scheduled tests from your fire panel in real time. Events are time-stamped and stored in WebAlarm™ for investigation, performance review and evidence packs—so maintenance teams and compliance stakeholders see the same verified history.

Our fire risk solutions

Comprehensive protection starts with early detection and instant response.
From monitoring fire alarm panels to advanced thermal imaging, ARC signalling, and automatic mains isolation, these solutions work together to reduce risk, ensure compliance, and safeguard lives and property.

  • Fire alarm panel monitoring

    Fire alarm panel monitoring

    Monitor your fire alarm panels for activations and faults with instant alerts sent via SMS, voice calls, or WebAlarm™. Compatible with any fire panel, this solution ensures key stakeholders are notified immediately—enabling fast action and supporting compliance with standards like BS 5839

  • Thermal camera heat detection

    Thermal camera heat detection

    Detect potential fire risks early with thermal CCTV cameras. Featuring real-time temperature threshold detection, instant logging, and mains power isolation, this solution is ideal for high-risk environments, ensuring proactive risk management.

  • ARC Alarm receiving centre signalling

    Alarm receiving centre signalling

    Establish a direct connection to professional monitoring centres for 24/7 emergency response. This ensures all fire alarm activations and faults are received, logged, and acted upon without delay.

  • Mains power isolation

    Mains power isolation

    Automatically disconnects mains electricity when a fire risk is detected, helping to prevent electrical hazards and reduce the risk of further damage during emergencies.

Features & benefits

ControlFreq’s fire risk monitoring solutions are built for reliability, compliance, and ease of integration. From 24/7 monitoring and instant notifications to universal compatibility and full regulatory compliance, these features ensure protection, performance, and peace of mind for building owners and safety teams.

visibility

24/7 Remote Monitoring

Ensure continuous oversight of your fire risk systems with ControlFreq’s 24/7 monitoring, covering fire alarm panels, thermal cameras, and WebAlarm for comprehensive protection.

notifications_active

Instant alarm notifications

Receive immediate alerts via SMS, voice calls, or ARC communications when a fire risk is detected, enabling rapid response to minimise damage and ensure safety.

cloud

Real time cloud visibility

Monitor and manage your fire risk systems in real-time using WebAlarm™, providing full visibility and control over fire alarm panels from anywhere. Note: Cloud visibility for thermal cameras is not supported.

devices_other

Universal compatibility

Our hardware integrates seamlessly with all fire alarm panels and supports a wide range of thermal cameras, ensuring easy upgrades without replacing existing systems. WebAlarm compatibility is limited to fire alarm panels.

gpp_good

Compliance and Safety

Stay compliant with fire safety regulations, including BS 5839 for fire alarms. Our solutions are designed to meet industry standards, offering peace of mind for building owners and fire safety engineers.

Universal 4G VoLTE Alarm Communicator

The Universal 4G Alarm Communicator ensures your security system stays connected with fast, reliable 4G cellular technology. Perfect for businesses, industrial sites, and remote properties, this device keeps your alarms active even during power outages or landline failures. It uses advanced 4G VoLTE for quick signal transmission and integrates seamlessly with most alarm systems via the WebAlarm™ platform, delivering instant notifications to your device.

Book a demo Explore hardware

WebAlarm™ | Real-time cloud monitoring, communication & control for fire risk systems

WebAlarm™ is a cloud-based monitoring platform designed to provide real-time visibility, communication, and control for fire risk systems. It integrates seamlessly with fire alarm panels, thermal cameras, and ARC signalling to ensure early detection, instant notifications, and rapid response. With monitored battery back-up and secure connectivity, WebAlarm™ maintains operational resilience and compliance with fire safety standards.

Battery back up
Mobile network connectivity
Event logging

Instant alerts

Receive immediate notifications via SMS, voice call, email, or push alerts whenever a fire risk is detected. This ensures maintenance teams and key stakeholders can act quickly before incidents escalate, supporting business continuity and life safety.

Real-time visibility

Monitor all fire risk systems from a single, cloud-based dashboard. Gain full visibility of fire alarm panels, thermal camera detections, and ARC signalling in real-time—optimising safety, compliance, and operational reliability across any estate.

Comprehensive fire risk protection

Safeguard your business with advanced fire risk monitoring solutions, including fire alarm panels, thermal detection, and cloud-based management. Ensure safety and compliance with real-time alerts and seamless integration.

Frequently asked questions

  • Fire risk monitoring involves real-time tracking of fire alarm panels, thermal cameras, and ARC signaling to detect fire hazards instantly. WebAlarm™ is ControlFreq’s cloud-based monitoring platform that delivers continuous fire risk monitoring, sending alerts via SMS, voice, or ARC, ensuring rapid response and regulatory compliance.

  • Our thermal camera heat detection uses real-time measurements to detect temperature anomalies early. When thresholds are exceeded, the system logs the event and can trigger mains power isolation, helping prevent electrical ignition and enabling proactive fire risk management.

  • ARC signalling establishes a direct, 24/7 emergency connection to professional monitoring centres. This ensures that all fire alarm activations and faults are received, logged, and acted upon swiftly, enhancing operational safety and regulatory compliance.

  • Yes. ControlFreq solutions are designed for universal compatibility—our hardware and cloud platform work with any certified fire alarm panel. This flexible integration enables upgrades without needing to replace your existing infrastructure.

  • Absolutely. Our systems are built to support compliance with standards such as BS 5839 for fire alarms and associated fire safety regulations. This helps building owners and fire safety engineers maintain both safety and peace of mind.

  • The system offers instant alarm notifications through SMS, voice calls, email, push notifications, and ARC signalling. These ensure fast response before incidents escalate, protecting both property and lives.  

  • Yes — our solutions provide real-time cloud visibility via WebAlarm™, so you can monitor and control fire alarm panels (and other systems) from anywhere. Please note that cloud-based visibility is not available for thermal cameras.