WebAlarm™ is a cloud-based platform for real-time alarm monitoring, giving businesses full control over fire, security, and critical systems. Gain operational insight, instant alerts and mitigate risks ensuring 24-7-365 visibility without reliance on 3rd party monitoring services. With API-integration & white-label Web-UI, WebAlarm™ delivers results and opportunities.

WebAlarm™ | Real-time Alarm Signal Management

Overview

WebAlarm™ | Cloud-Based Alarm Signal Monitoring & Instant Notifications

Designed to provide real-time visibility and management, WebAlarm ensures seamless monitoring for property owners, managers, and maintenance providers across multiple locations.

By receiving live alarm signals from connected alarm communicator hardware, WebAlarm instantly notifies key stakeholders via web, mobile, SMS, or email — allowing for swift response to critical events.

With a centralised platform for alarm management, users can identify risks, track events, and maintain compliance with complete oversight of security, fire, and emergency systems—all from a single, web-based interface.

What WebAlarm monitors

  • "WebAlarm has enabled our organisation to bring remote alarm monitoring, of a 800 store UK/EU retail estate, in-house. We've streamlined alarm response management internally, providing invaluable control of fire & security operations from our head office security management centre. WebAlarm has been a highly effective alarm monitoring platform, replacing the previous legacy system, with more visibility and control, for a lower cost"

    Global high street retailer

Your WebAlarm

Customisable WebAlarm™ Monitoring for Your Business

WebAlarm™ is built to adapt to your business needs, offering flexible branding options to suit your company and customers.

Choose from default branding, company-branded solutions for alarm clients, or enterprise licensing with a custom sub-domain—allowing large organisations to manage in-house monitoring with ControlFreq support in the background.

Whether for fire panel monitoring, intruder alarms, leak detection or emergency phone applications, WebAlarm™ is fully customisable to provide scalable, tailored monitoring solutions across multiple applications.

Benefits

Why WebAlarm™?

  • WebAlarm™ empowers businesses to take direct control of their alarm monitoring, eliminating the need for third-party Alarm Receiving Centres (ARCs). With real-time visibility and instant alerts, you manage your own security, fire, and critical alarms on your terms.

  • Stay connected to your alarm systems anytime, anywhere. WebAlarm™ provides live status updates, event logs, and instant notifications to ensure continuous protection for your business, no matter the location.

  • WebAlarm™ supports SIA-DC09 and Contact-ID protocols, ensuring seamless integration with existing alarm systems and compatibility with industry-standard monitoring solutions.

  • WebAlarm™ can be branded with your company’s identity, offering a professional, white-label platform for alarm monitoring. Enterprise licensing is also available for custom sub-domains and tailored user interfaces.

  • WebAlarm™ works with ControlFreq 4G-IoT alarm communicators or third-party alarm hardware, providing flexibility for businesses that want to integrate existing systems into a future-proof monitoring solution.

  • ControlFreq welcomes trade partners and enterprise resellers to offer WebAlarm™ as a value-added service. Enhance your portfolio with a scalable, cloud-based alarm monitoring solution backed by expert support.

Customer type

A scalable platform for every user

  • For End Users: Smarter, Faster Response

    Monitor alarm panels, hardware faults, emergency systems and  health in real-time, anytime, anywhere. WebAlarm™ provides instant notifications, remote access, and a unified dashboard for total visibility across all sites.

  • For Business Partners: Effortless Revenue Growth.

    Offer your customers WebAlarm™ to earn recurring revenue and gain instant valuable maintenance insight — while helping customers ensure live alarm notifications and real-time event logging for compliance. Provide a proven, cutting-edge solution with zero ongoing effort.

  • For Resellers: White-Label WebAlarm for Resale

    Any service provider or 3rd party hardware vendor can resell WebAlarm™ under their own brand—or the end client’s brand, offering a high-value, cloud-based monitoring solution with strong profit margins. Full technical and marketing support provided.

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Take control of alarm visibility — Get your estate on WebAlarm™

Ensure real-time visibility, instant alerts, and seamless management of safety and security systems internally with WebAlarm™. Reduce monitoring costs, increase efficiency and maximise effective response.