Remote monitoring
Real-time Monitoring of Critical Alarm & Fault Events with Effortless IoT Technology.
Protect critical assets with simple to deploy IoT monitoring solutions designed for safety, security, and operational continuity.
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Instant alerts
Real-time notifications by SMS, email, push or voice with team routing and schedules for rapid response.
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Centralised cloud visibility
WebAlarm™ shows live status, test/poll results and full event history across every site from one dashboard.
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Multi-signal monitoring
Monitor intruder & fire panels, panic inputs, CCTV triggers, leak & machinery sensors, mains power and battery.
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Escalation & ARC integration
Role-based workflows and time-of-day rules with optional delivery to an Alarm Receiving Centre for compliance.
What is remote monitoring?
ControlFreq delivers a unified monitoring solution to protect people, property and operations. Using resilient multi-network 4G connectivity and our WebAlarm™ cloud, we provide real-time visibility and instant alerts across all your critical systems—on one screen.
Monitor intruder and fire panels, panic alarms, CCTV inputs, leak detection points, and critical machinery. Supervise mains power and battery backup, track signal strength, and record test/poll activity and full event histories. Where required, alarms can also be forwarded to your chosen ARC for professional response.
With role-based notifications and estate-wide dashboards, teams resolve issues faster, evidence compliance more easily, and keep sites running safely and efficiently. It’s a smarter, connected way to manage risk and maintain continuity.
WebAlarm™ cloud monitoring
Bring every monitored asset into one command view. WebAlarm™ is our secure, cloud-hosted platform that aggregates live status, alarms, test/poll results and full event history across sites and devices—intruder & fire panels, panic inputs, CCTV triggers, leak and machinery sensors, plus mains power and battery status. Engineers get granular diagnostics; managers get estate-wide visibility; everyone gets the right alert at the right time. Configure who gets alerts and how with escalation rules, roles and permissions, review logs from anywhere, and manage sites and users centrally. With multi-network 4G/5G connectivity, API integrations with third-party tools, and optional ARC signalling when required, WebAlarm™ turns disparate systems into a single, dependable source of truth for operational resilience and compliance reporting.
Notifications
Route the right alert to the right people, instantly. Choose the channel by event, site, time window and escalation rule. Out of the box you can send SMS and email alongside live updates in WebAlarm™. With optional integrations you can deliver to Microsoft Teams, Slack or Telegram, trigger pre-recorded voice call-outs, and enable mobile push. Every notification is timestamped, acknowledged and written to the event history so you can prove who was alerted and when.
Plug-in alerts: Teams, Slack, Telegram
Monitor your critical systems
Gain complete visibility and control of your critical systems with real-time remote monitoring. Stay informed with instant alerts, proactive fault detection, and cloud-based reporting—all designed to maximise uptime, ensure safety, and reduce operational risks.
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WebAlarm Cloud
A single command view for every asset. WebAlarm™ aggregates live status, alarms, tests and history across sites with 4G/5G resilience, API integrations and optional ARC signalling—delivering the right alert to the right people, every time.
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Fire Risk
Resilient 4G signalling with supervised polling ensures activations, restores and faults reach responders instantly and are auto-logged for audit. Routine tests and maintenance outcomes are captured to evidence compliance and speed resolution.
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Alarm Monitoring
Real-time visibility for intruder, panic and plant sensors. Every event is timestamped in WebAlarm™ with optional ARC delivery, site-specific logic and escalation—reducing blind spots and enabling faster, defensible decision-making.
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Leak Detection
Early-warning monitoring for risers, plant rooms and comms spaces. When a sensor trips, WebAlarm™ issues instant notifications and builds a full event trail, helping prevent costly damage and target preventative maintenance.
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Critical Machinery
Monitor controller I/O for actionable fault states—over-temp, overload, out-of-tolerance and E-stop. Pair live alerts with history to spot patterns, prioritise interventions and keep throughput stable with role-based notifications.
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Mains Power
Supervise mains presence and battery backup with immediate fail/restore alerts. Durations are logged for SLA and root-cause analysis, with thresholds and escalations to avoid fatigue while highlighting genuine incidents.
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Thermal CCTV Monitoring
Ingest alerts from compatible thermal cameras for early detection of heat anomalies. Apply escalation policies in WebAlarm™, correlate with environmental data and reduce false positives for faster, documented response.
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Custom Monitoring Solutions
Tailored integrations without rip-and-replace. We interface with legacy panels, PLCs and third-party platforms, standardising signalling into WebAlarm™ to deliver consistent management, reporting and control across your estate.
Why choose our remote monitoring solutions
Stay informed and in control with real-time monitoring, instant alerts, and seamless system integration to protect your critical infrastructure around the clock.
Instant Alerts
Receive real-time notifications for critical events to prevent costly downtime.
24/7 Visibility
Monitor key systems around the clock with live status updates from any location.
Cloud-Based Control
Secure, centralised platform for managing all monitoring systems remotely.
Customisable Setup
Flexible configurations tailored to your operational and safety requirements.
Compliance Ready
Designed to meet stringent compliance standards for safety and security.
Cost Efficiency
Prevent damage, reduce downtime, and save on operational costs through proactive monitoring.
Speak to a remote monitoring specialist
Get expert guidance on implementing remote monitoring solutions tailored to your needs. Our specialists ensure secure, compliant, and efficient systems to keep your operations running without disruption.
Frequently asked questions
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Remote monitoring uses IoT technology to track critical systems in real time, providing instant alerts and actionable insights. It reduces downtime, prevents costly failures, and improves operational safety.
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Our solutions can monitor:
Fire alarms and fire risk detection
Intruder and alarm panels
Mains power supply and failures
Water leak detection
Critical machinery and equipment
Thermal CCTV for early fire risk detection
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Alerts are sent in real-time through SMS, email, or via our WebAlarm Cloud platform, ensuring you stay informed instantly, wherever you are.
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Yes. Our hardware and IoT solutions are designed for easy integration with most existing alarm panels, control systems, and infrastructure, reducing the need for expensive upgrades.
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Yes. Our WebAlarm Cloud platform provides centralised control, allowing you to monitor, manage, and even reset systems securely from any device with an internet connection.
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Absolutely. All data transmission is encrypted, and the platform follows strict compliance with industry security standards to protect your assets.
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Item descriptionOur monitoring devices support multi-network IoT SIM connectivity with failover, ensuring continuous operation even during primary network or power outages.