Remote monitoring

Water leak monitoring solution

Prevent costly water damage with intelligent leak detection. Our real-time monitoring system identifies leaks early, helping businesses avoid downtime, asset loss, and regulatory fines.

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Reliable 4G alarm signalling for water leak detection

ControlFreq provides a 4G-enabled communication system that seamlessly connects to existing water leak sensors, ensuring instant alerts when a leak is detected.

With secure, multi-network connectivity, this system transmits real-time notifications via SMS, email, or voice call, enabling immediate action to prevent property damage and costly disruptions.

Designed for commercial, industrial, and residential applications, it ensures reliable alarm signalling and rapid response for enhanced protection and risk mitigation.

Notifications

Leak alarm signalling built for commercial estates. When a sensor detects moisture, rising water or flow anomalies, WebAlarm™ routes the alert by site, zone and time window to the right facilities team, contractor or stakeholder. Choose channels per event type: SMS, email and live WebAlarm™ updates out of the box, with optional Microsoft Teams, Slack or Telegram, mobile push, and pre-recorded voice call-outs for urgent incidents and out-of-hours cover. Escalation rules ensure acknowledgements are required—if the first responder doesn’t confirm, the alert auto-escalates to the next contact. Every notification is timestamped, acknowledged and written to the event history, giving you an audit-ready record of who was alerted, when, and how—so you can prove response and minimise water damage across commercial buildings and multi-site portfolios.

Plug-in alerts: Teams, Slack, Telegram

WebAlarm™ | One cloud platform for every site

WebAlarm™ centralises water-leak monitoring across your estate—showing every sensor, zone and site with live status, connectivity health and current alarms in one view. Engineers and managers can set roles and permissions, define on-call schedules and escalation rules, and review test/poll results to confirm sensors and comms paths are healthy. Create exportable reports and event histories for audit, insurance and compliance, and standardise response workflows across buildings without rip-and-replace. Compatible with existing leak detectors, WebAlarm™ delivers practical, anywhere access to the information teams need to act fast and minimise damage.

Leak detection—key benefits

Protect estates with real-time leak signalling, 24/7 monitoring and cloud visibility. ControlFreq integrates with your existing sensors, delivers instant SMS/voice/email alerts, supports regulatory compliance, and is backed by expert engineers—reducing damage, downtime and cost across sites.

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24/7 Remote Monitoring

Ensure round-the-clock monitoring of water leaks with ControlFreq’s advanced solution. Stay ahead of potential water damage with real-time updates that keep you informed and prepared, protecting your commercial property at all times.

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Instant alarm notifications

Receive immediate alerts when water leaks are detected, allowing for swift action to prevent damage and disruption. Critical notifications are sent via SMS, email, or voice calls for maximum responsiveness.

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Real time cloud visibility

Monitor your water leak detection systems from anywhere with real-time access to critical data through a secure cloud platform. Gain complete visibility to ensure your systems are functioning optimally.

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Universal compatibility

Seamlessly integrate with any water leak detection sensors, making it easy to adopt and enhance your current systems without extensive upgrades.

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Compliance and Safety

Meet industry safety standards and regulatory requirements with a system designed to reduce risks, minimise damages, and safeguard your assets against water-related incidents.

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Expert technical support

Get direct access to expert engineers, ensuring seamless setup, troubleshooting, and ongoing maintenance for your systems.

ControlFreq AlertCom Pro communicator

The Universal 4G Alarm Communicator ensures your security system stays connected with fast, reliable 4G cellular technology. Perfect for businesses, industrial sites, and remote properties, this device keeps your alarms active even during power outages or landline failures. It uses advanced 4G VoLTE for quick signal transmission and integrates seamlessly with most alarm systems via the WebAlarm™ platform, delivering instant notifications to your device.

Multi-network roaming with built-in redundancy

WebAlarm™ | Real-time Cloud Monitoring, Alerts & Reporting for Leak Detection

WebAlarm™ is our secure, cloud-hosted platform for water-leak monitoring across single sites or estates. It aggregates live sensor status, alarm activations, test/poll results and event history into one view, giving facilities teams instant visibility and accountable reporting. Configure escalation rules, roles and permissions, and integrate with third-party tools via API. WebAlarm™ works with most leak panels and sensors to deliver reliable, real-time insight and faster response to protect buildings and operations.

Plant & riser cupboards
Instant notifications
Event logging
Test / poll logs
Multi-network connectivity
API integrations
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Instant alerts

Receive immediate notifications when leaks or sensor faults are detected—via SMS, email or voice—with smart escalation by time, site or severity. Alerts are timestamped and acknowledged in WebAlarm™ so you can prove who was notified and when, helping teams act before damage escalates.

Real-time visibility

Monitor all leak detection systems from a central online dashboard. View live status, review event history, export reports, and standardise response procedures across your portfolio. WebAlarm™ gives engineers and managers the same source of truth for faster decisions and better protection.

Protect property or equipment from costly water damage

Stay ahead of potential risks with ControlFreq’s water leak monitoring and alert systems.

Frequently asked questions

  • Spot probes, rope/cable sensors, float switches and plant alarm relays. We capture leak, tamper/fault and restore events, plus mains/battery status if required.

  • Yes. We retrofit to most systems via clean contacts (NO/NC, 12–24V) or alarm relays, so you don’t have to rip-and-replace.

  • Instant notifications by SMS, email and optional voice call. You can also route to Microsoft Teams, Slack or Telegram, alongside live updates in WebAlarm™.

  • Absolutely. Set rules by site, zone, time window and severity with automatic escalation to on-call teams.

  • A single cloud dashboard for all sites: live status, signal strength, event history, test/poll logs and user/admin controls for audit and compliance.

  • Multi-network 4G IoT SIM with automatic carrier failover. Works in plant rooms, basements and remote sites where resilience matters.

  • Yes—optional monitored backup keeps signalling online during mains outages and logs fail/restore for incident reporting.

  • Use zone naming, debounce/time filters, supervised inputs and clear restore logic. Every alert is timestamped and acknowledged in the event log.

  • We can interface via API/webhooks for ticketing, dashboards and reporting workflows.

  • Per-site and portfolio views for alarms, restores, tests and response times. Export PDFs/CSVs for audits and insurance evidence.

  • Mount the communicator, land the sensor/relay outputs, provision the SIM, and set up alert routing in WebAlarm™. Most retrofits are completed in a single visit.