Take full control of your lifts — and your costs with ControlFreq lift monitoring
Unexpected lift failures shouldn’t dictate your budget or your reputation. With ControlFreq’s Lift Monitoring, building operators, facility managers, and lift companies gain complete visibility of lift performance, fault activity, and compliance — all in real time. The result? Lower costs, fewer breakdowns, and safer operation across every site.
Why traditional maintenance models fall short
Even with regular inspections, many faults go unnoticed until a breakdown occurs or passengers report an issue. This reactive approach creates unnecessary emergency call-outs, higher costs, and avoidable downtime. The reality is that most lift failures are predictable — if you have the right data.
By using real-time IoT monitoring, operators can detect problems early, respond faster, and reduce unnecessary site visits. Those that have implemented continuous lift monitoring often see a significant reduction in emergency callouts and improved equipment lifespan.
What ControlFreq actually monitors
ControlFreq’s Lift Monitoring solution goes beyond basic status checks. It continuously supervises key signals, components, and communication pathways to ensure your lifts remain operational and compliant:
Fault and Event Monitoring – Detects control faults, door errors, overloads, and safety switch activations in real time.
Lift Communication Status – Monitors the health and connectivity of emergency lift phones and communication modules.
Power and Battery Levels – Tracks mains power availability, failures, and battery backup status.
GSM / 4G Connectivity – Monitors signal strength and network redundancy for uninterrupted communication.
Alarm and Emergency Call Logs – Records all emergency call events, restores, and failures for easy review.
Operational Metrics – Captures lift cycles, abnormal load patterns, and usage trends.
Compliance Event Logging – Provides timestamped records that support BS EN81-28 and safety audits.
Every event is automatically logged, with instant alerts sent via SMS, email, or voice call when faults or anomalies occur — ensuring no issue goes unnoticed.
Smarter maintenance, lower costs
Reactive maintenance leads to wasted resources, missed warning signs, and unnecessary downtime. With ControlFreq’s Lift Monitoring, building and lift service operators can act before a problem escalates.
By combining real-time fault alerts, remote diagnostics, and WebAlarm™ cloud visibility, teams can prioritise work efficiently and resolve issues faster. This approach not only reduces emergency callouts but also helps extend the service life of existing equipment and improve service delivery.
Many customers recover their initial investment within the first year through reduced site visits and fewer emergency interventions.
Reliable connectivity, built for the future
ControlFreq Lift Monitoring operates over multi-network GSM and 4G, ensuring constant connectivity even during provider outages or network failures. Integrated battery backup maintains operation during power cuts, keeping communications and monitoring active when they’re needed most.
The hardware integrates with existing lift panels, making it ideal for retrofits with minimal disruption — no major rewiring or system overhauls required.
From Reactive to Predictive
With access to live and historical fault data, maintenance can shift from reactive to predictive. Engineers can identify recurring fault patterns, target problem areas, and schedule interventions before failures occur.
This data-driven approach leads to:
Faster response and repair times
Lower maintenance and labour costs
Greater uptime and reliability
Easier compliance reporting
Take control today
Don’t let unpredictable maintenance and outdated systems control your costs. With ControlFreq Lift Monitoring, you can monitor, manage, and maintain every lift with total confidence — from single buildings to national portfolios.
