Digital communication upgrades for existing emergency lift phones
Replace outdated BT phone lines with our LANDLINE-4G solution. Keep your existing lift phone hardware while eliminating operational downtime completely.
Introducing our Landline-4G device
Our universally-compatible 4G-VoLTE based communication hardware provides a seamless replacement for traditional BT phone lines in emergency lift phones and critical communication systems.
Key Features:
- Multi-network connectivity redundancy
- Optional WebAlarm cloud-based monitoring
- Compatible with existing emergency phone hardware
- Zero operational downtime during transition
Supported Networks:
Future-Proof your critical communication systems
As traditional PSTN networks are being phased out, our solutions provide modern, reliable alternatives with enhanced features and redundancy for mission-critical applications.
Plug & play installation
Preconfigured hardware which means minimal installation effort and remote testing by experienced engineers.
Battery Backup
Continues operating for up to 8 hours without mains power, ensuring emergency communications remain available.
Monitors lift status
Detects mains power loss/restore, emergency lift phone calls and faults with instant notifications to stakeholders.
2 hour talk-time
Allows 2 hours talk-time on battery when mains power is not present, ensuring extended emergency communications.
Cloud visibility
Sends live events of all alarms, faults and emergency calls to WebAlarm Cloud for comprehensive event logging.
4G connectivity Redundancy
Auto-switch mobile network connectivity with 4G-VoLTE audio on all 4 UK networks, with live status reporting in WebAlarm.
Technical Specifications
Detailed specifications of our LANDLINE-4G communication device.
| Specification | Details |
|---|---|
| Power Supply | 12V DC, 1A (adapter included) |
| Battery Backup | 12V 2.3Ah rechargeable battery, up to 8 hours standby |
| Network Connectivity | 4G–VoLTE with auto-switching across all UK networks |
| Operating Temperature | -10°C to +50°C |
| Dimensions | 240mm x 160mm x 90mm |
| Weight | 1.2kg (including battery) |
| Interfaces | RJ11 phone line, USB diagnostic port, External antenna port |
| Certifications | CE, UKCA, EN81-28 compliant |
| Monitoring Features | Power status, Battery level, Network signal strength, Call status |
| Installation | Wall-mountable, plug-and-play setup |
Compatible with all lift phone manufacturers
LANDLINE-4G works with a wide range of existing communication systems that currently rely on traditional phone lines.
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Avire Memcom
Telephones installed in elevators for emergency communication, used to contact maintenance or emergency services during breakdowns or entrapments.
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Safeline
Alarms for fire detection, intruder alerts, and other security monitoring systems that use PSTN to transmit signals to monitoring centers.
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Windcrest
Systems used for access control in residential and commercial buildings, allowing communication between entrances and occupants.
Overview
Future-Proof 4G VoLTE, SIP digital Upgrades for Emergency Lift Phones
Ensure reliable, compliant emergency lift communication with 4G and cloud-enabled solutions, designed to replace outdated BT copper landlines.
ControlFreq offers a range of secure, multi-network solutions to guarantee uninterrupted emergency calls, keeping lift users and building owners protected as the UK transitions away from traditional landlines.
Our easy-to-install upgrade maintains BS EN81-28 compliance, ensuring seamless operation and long-term reliability for lift emergency phone systems in residential and commercial buildings.
Connectivity
Reliable 4G IoT Connectivity for Emergency Lift Phone Upgrades
Powered by a secure 4G-IoT SIM, our system delivers real-time communication inbuilt downtime monitoring to miniise the risk of service disruption.
Multi-network mobile connectivity ensures your thermal CCTV monitoring remains active, with alerts sent immediately to the chosen monitoring personnel for early fire risk detection.
This robust connectivity guarantees uninterrupted service, even in challenging network conditions.
“Modernising lift communication systems is essential for safety and compliance. Outdated emergency systems risk leaving passengers without assistance during critical incidents, with non-compliance potentially leading to legal liabilities.”
British Safety Council
Hardware
Industrial-Grade 4G & VoIP Solutions for Lift Phone Upgrades
ControlFreq provides advanced wireless communication technology to replace outdated landlines in lift emergency phone systems.
Our solutions include 4G-VoLTE (mobile network audio), SIP, and VoIP (audio data) communication, tailored to suit various lift applications. Contact us for expert advice on the best solution for your setup.
Designed for seamless integration, our industrial-grade hardware ensures quick installation with minimal disruption, allowing existing lift phone systems to be upgraded without costly modifications, saving both time and money.
Cloud monitoring
WebAlarm™ – Independent ‘In-House’ Alarm Monitoring
WebAlarm™ functions as an independent Alarm Receiving Centre (ARC) using industry standard alarm signalling protocol, Ademco DC09, for estates of any size, providing real-time monitoring and management from a web browser or mobile device.
WebAlarm™ seamlessly integrates with ControlFreq 4G communicators ensuring instant alerts, centralised control, and multi-site event logging for enhanced safety and compliance.
The WebAlarm™ platform event logs all lift phone activity like calls intiated, terminated, line tests, mains fail/restore, battery level and more.
WebAlarm™ also monitors 4G hardware connectivity in real-time with a dedicated ‘heartbeat’ function to prevent the risk of downtime.
Benefits
Features & benefits
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Ensure continuous emergency lift phone connectivity with real-time alarm status and device connectivity and mains power updates. Our solutions eliminate reliance on outdated landlines, providing secure and reliable communication at all times.
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Never miss an event with instant notifications to key stakeholders, via SMS, voice call, email and push notifications for a range of critical system information. Ensure long-term compatibility with the evolving phone communications infrastructure eliminating the risks associated with obselete technology.
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Monitor and manage lift communication systems remotely via WebAlarm™. Access live event logs, diagnostics, and fault reports from any location, reducing the need for on-site maintenance.
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Our 4G VoLTE upgrade seamlessly integrates with any existing lift emergency phone system, providing a future-proof solution that works with all major alarm panels and monitoring services.
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Stay fully compliant with UK lift safety regulations, BS-EN81-28 standards for alarms in goods and passenger lifts, ensuring your emergency lift phone alarms provide uninterrupted two-way voice communication in all emergency situations.
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Get direct access to expert engineers, ensuring seamless setup, troubleshooting, and ongoing maintenance for your systems.
Our dedicated support helps your team keep critical systems compliant, reliable, and fully operational. With ControlFreq, you can trust that help is always available when you need it.
Upgrade Your Lift Phones Today
Ensure compliance and uninterrupted emergency communication with a modern 4G solution.