Emergency Lift Phone Digital Communication Upgrades

ControlFreq provide digital communicator landline alternatives for an uninterrupted phone line in existing lift phone systems. Reliable hardware, utilising multi-network 4G-IoT connectivity combined with WebAlarm™, our alarm signalling platform, provides complete visibilty of your entire estate, from any device.

Overview

Future-Proof 4G VoLTE, SIP digital Upgrades for Emergency Lift Phones

Ensure reliable, compliant emergency lift communication with 4G and cloud-enabled solutions, designed to replace outdated BT copper landlines.

ControlFreq offers a range of secure, multi-network solutions to guarantee uninterrupted emergency calls, keeping lift users and building owners protected as the UK transitions away from traditional landlines.

Our easy-to-install upgrade maintains BS EN81-28 compliance, ensuring seamless operation and long-term reliability for lift emergency phone systems in residential and commercial buildings.

Connectivity

Reliable 4G IoT Connectivity for Emergency Lift Phone Upgrades

Powered by a secure 4G-IoT SIM, our system delivers real-time communication inbuilt downtime monitoring to miniise the risk of service disruption.

Multi-network mobile connectivity ensures your thermal CCTV monitoring remains active, with alerts sent immediately to the chosen monitoring personnel for early fire risk detection.

This robust connectivity guarantees uninterrupted service, even in challenging network conditions.

“Modernising lift communication systems is essential for safety and compliance. Outdated emergency systems risk leaving passengers without assistance during critical incidents, with non-compliance potentially leading to legal liabilities.”

British Safety Council

Hardware

Industrial-Grade 4G & VoIP Solutions for Lift Phone Upgrades

ControlFreq provides advanced wireless communication technology to replace outdated landlines in lift emergency phone systems.

Our solutions include 4G-VoLTE (mobile network audio), SIP, and VoIP (audio data) communication, tailored to suit various lift applications. Contact us for expert advice on the best solution for your setup.

Designed for seamless integration, our industrial-grade hardware ensures quick installation with minimal disruption, allowing existing lift phone systems to be upgraded without costly modifications, saving both time and money.

Cloud monitoring

WebAlarm™ – Independent ‘In-House’ Alarm Monitoring

WebAlarm™ functions as an independent Alarm Receiving Centre (ARC) using industry standard alarm signalling protocol, Ademco DC09, for estates of any size, providing real-time monitoring and management from a web browser or mobile device.

WebAlarm™ seamlessly integrates with ControlFreq 4G  communicators ensuring instant alerts, centralised control, and multi-site event logging for enhanced safety and compliance.

The WebAlarm™ platform event logs all lift phone activity like calls intiated, terminated, line tests, mains fail/restore, battery level and more.

WebAlarm™ also monitors 4G hardware connectivity in real-time with a dedicated ‘heartbeat’ function to prevent the risk of downtime.

Benefits

Features & benefits

  • Ensure continuous emergency lift phone connectivity with real-time alarm status and device connectivity and mains power updates. Our solutions eliminate reliance on outdated landlines, providing secure and reliable communication at all times.

  • Never miss an event with instant notifications to key stakeholders, via SMS, voice call, email and push notifications for a range of critical system information. Ensure long-term compatibility with the evolving phone communications infrastructure eliminating the risks associated with obselete technology.

  • Monitor and manage lift communication systems remotely via WebAlarm™. Access live event logs, diagnostics, and fault reports from any location, reducing the need for on-site maintenance.

  • Our 4G VoLTE upgrade seamlessly integrates with any existing lift emergency phone system, providing a future-proof solution that works with all major alarm panels and monitoring services.

  • Stay fully compliant with UK lift safety regulations, BS-EN81-28 standards for alarms in goods and passenger lifts, ensuring your emergency lift phone alarms provide uninterrupted two-way voice communication in all emergency situations. 

  • Get direct access to expert engineers, ensuring seamless setup, troubleshooting, and ongoing maintenance for your systems.

    Our dedicated support helps your team keep critical systems compliant, reliable, and fully operational. With ControlFreq, you can trust that help is always available when you need it.

Deploy digital upgrades to landline lift phones including real-time system status monitoring

Don’t let fire disrupt operations. Safeguard critical systems with ControlFreq’s Mains Power Failure Monitoring solution. Contact us today to learn more or schedule a demo.