How Car Giant reduced false fire alarms & enhanced safety with ControlFreq WebAlarm™
Car Giant, a leading automotive retailer, operates multiple buildings across London. To ensure optimal fire safety, they sought a more efficient and reliable system for monitoring fire alarm activations and fire panel faults. Previously, the company faced challenges with frequent false alarms being reported to the London Fire Brigade (LFB), leading to unnecessary costs and operational disruptions.
Overview
Enhancing Fire Alarm Monitoring for Car Giant
Car Giant, one of the UK’s largest automotive retailers, faced a significant challenge in managing fire alarm activations across its multiple London sites. Frequent false alarms were leading to unnecessary callouts from the London Fire Brigade (LFB), resulting in increased costs and operational disruptions. To address this, Car Giant partnered with ControlFreq to implement a PRO+4G alarm communicator, a real-time fire alarm monitoring solution designed to eliminate false alarms and streamline fire safety operations.
By integrating WebAlarm™ cloud-based monitoring, Car Giant now benefits from instant fire alarm alerts, automated reporting, and seamless communication with key personnel and emergency services. The outcome has been a dramatic reduction in false alarms, significant cost savings, and improved overall fire safety compliance across all their locations.
Challenge
Reducing False Alarms & Operational Disruptions
Car Giant faced frequent false alarm activations, leading to unnecessary emergency responses from the London Fire Brigade (LFB). This issue resulted in increased operational costs, compliance concerns, and inefficiencies.
The company needed a real-time monitoring system to filter out false alarms, report only verified incidents, and keep key personnel informed without causing disruptions.
Solution
PRO+4G Alarm Communicator for Smart Fire Monitoring
To address these challenges, ControlFreq implemented the PRO+4G alarm communicator, a robust solution designed to provide real-time monitoring and prevent false alarms. The system was fully integrated with WebAlarm™, enabling Car Giant’s team to monitor fire alarm activations across multiple locations from a single platform.
A custom-branded user interface was developed, allowing key personnel to receive notifications via SMS, email, voice calls, and live event logging. The multi-network 4G connectivity ensured stable, uninterrupted communication, replacing outdated infrastructure and eliminating reliance on landline connections.
By incorporating false alarm filtering technology, ControlFreq significantly reduced unnecessary emergency callouts, ensuring only verified fire incidents were reported to the LFB.
Outcome
““False alarms can significantly impact insurance considerations for businesses. The false alarms cost the UK in excess of £1 billion a year.””
Verified Fire Alarm Reporting & Cost Savings
Since adopting the PRO+4G solution, Car Giant has transformed its fire alarm monitoring process. The real-time alert system ensures key personnel are immediately informed of alarm activations, improving response times and overall fire safety. The reduction in false alarms has resulted in significant cost savings, eliminating unnecessary fines and callout fees from the LFB.
Additionally, the unified, cloud-based approach to fire alarm management has enhanced operational efficiency, allowing Car Giant to maintain compliance and optimise its fire safety strategy across multiple sites.
WebAlarm
Real-Time Alarm Monitoring with WebAlarm™: Secure, Reliable, and Future-Proof
WebAlarm™ is a real-time alarm monitoring platform designed for fire, security, and critical system alerts. With 24/7 remote monitoring, instant notifications, and seamless system integration, it ensures uninterrupted protection. Future-proofed with 4G compatibility, WebAlarm™ keeps businesses secure as legacy networks phase out.
Upgrade your fire alarm monitoring today
Ensure real-time, reliable fire safety monitoring with ControlFreq’s PRO+4G alarm communicator. Reduce false alarms, enhance efficiency, and gain total control over fire alarm activations.