Critical
Communications Solutions
Reliable, resilient communication systems for mission-critical environments. Our solutions ensure uninterrupted connectivity when it matters most, with redundant networks and real-time monitoring.
Future-Proof your critical communication systems
As traditional PSTN networks are being phased out, our solutions provide modern, reliable alternatives with enhanced features and redundancy for mission-critical applications.
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Lift Phone Landline Replacement
Replace outdated elevator emergency phones with modern 4G-VoLTE solutions that provide reliable communication during critical situations, with 24/7 monitoring and compliance with safety regulations.
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Help & Info Point Upgrades
Modernise your help points and information kiosks with advanced 4G-VoLTE technology, ensuring clear audio quality and reliable connectivity for public assistance and emergency response systems.
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PSTN to 4G-VoLTE Upgrade
Transform legacy PSTN landlines to modern 4G-VoLTE systems with multi-network redundancy and real-time cloud monitoring, ensuring uninterrupted communication for critical infrastructure.
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EvolveSIM: Multi-network IoT SIM
Global-roaming SIM cards with multi-network capabilities designed specifically for critical communications applications, providing seamless connectivity across different carrier networks.
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Remote Loudspeaker Systems
Advanced 4G-VoLTE audio communication systems for remote loudspeakers, enabling clear, reliable public address capabilities in emergency situations and large-scale environments.
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BT Landline Alternatives
Future-proof alternatives to traditional BT landlines, offering enhanced reliability, improved audio quality, and advanced features for business and critical communication needs.
Why choose our critical communications solutions
Our solutions are designed to provide unmatched reliability, redundancy, and performance for environments where communication failures are not an option.
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99.99% Reliability
Multi-network redundancy ensures your critical communications remain operational even during network outages.
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Real-time Monitoring
Cloud-based monitoring provides instant alerts and diagnostics for all your communication systems.
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Global Coverage
Our multi-network SIMs provide seamless connectivity across international borders and multiple carriers.
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Easy Integration
Seamlessly integrate with existing systems and infrastructure with minimal disruption to operations.
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Regulatory Compliance
All solutions meet or exceed industry regulations and safety standards for critical communications.
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24/7 Support
Round-the-clock technical support and rapid response for mission-critical systems.
Ready to upgrade your critical communications?
Schedule a consultation with our experts to discuss your specific requirements and find the perfect solution for your needs.
Success stories
See how our critical communications solutions have helped organisations maintain reliable connectivity in challenging environments.
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Morrisons Improves Customer Experience with Taxi Freephone Solution
Morrisons partnered with ControlFreq to manufacture & supply custom-branded taxi freephones.
Frequently asked questions
Find answers to common questions about our critical communications solutions.
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Our solutions provide a seamless transition from traditional PSTN landlines to modern 4G-VoLTE systems. We handle the entire migration process, ensuring zero downtime for your critical communications. Your existing phone numbers can typically be ported to the new system, maintaining continuity.
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Our EvolveSIM technology automatically connects to the strongest available network from multiple carriers. If one network experiences issues, the system seamlessly switches to an alternative network without interruption. This provides significantly higher reliability than single-network solutions, especially critical for emergency communications.
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Yes, all our critical communications solutions meet or exceed relevant safety regulations and industry standards. Our lift phone replacements comply with EN 81-28 for elevator emergency communications, and our help point systems meet public safety requirements. We provide full documentation for compliance audits.
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Our cloud monitoring platform provides real-time status of all your communication devices, with automated testing and instant alerts for any issues. You can view system health, battery status, signal strength, and call history through a secure dashboard. Optional 24/7 monitoring services are available for mission-critical applications.
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Implementation timelines vary based on project scope, but typical deployments range from 2-6 weeks. Small lift phone replacements can be completed in as little as 1-2 days, while larger facility-wide communications upgrades may take 4-8 weeks. Our team works to minimise disruption to your operations throughout the implementation process.
Book an introductory call
Schedule a personalised consultation with our remote monitoring experts to discuss your specific needs and discover the perfect solution for your business.
01 Initial discussion
We'll discuss your current setup, challenges, and specific monitoring requirements to understand your needs better.
02 Solution proposal
Our expert will demonstrate relevant features and explain how our solutions can address your specific challenges.
03 Pilot trial
We'll outline a clear roadmap for implementing the solution, including timeline and integration process.